Applications Project Coordinator

Résumé du poste

The role involves managing the day-to-day administration of project files, processing orders, and preparing technical quotes. It requires coordinating between sales, engineering, and manufacturing to ensure timely delivery of products.

Détails du poste

Position Summary Reporting to the Applications Service Manager, the Applications Project Coordinator works on the day-to-day details of the Customer Service Department. This includes various levels of external and internal customers, daily administration of project files, quoting, technical applications and support, continual processing of orders/releases and monitoring throughout the project and production cycle. The position coordinates and interacts with the Sales, Engineering, Manufacturing, Shipping/Receiver and Service Departments. Duties And Responsibilities Process new orders, including preparing them for order entry, creating project files and organizing their release to production via field reps, dealers, telephone, mail, fax and electronically. Prepare new and revised quotes from specifications and drawings or customer requests. Confer with customers and engineers to assess equipment needs and determine system requirements. Prepare new and revised product selection (HELP and HEAT) as directed by customer or field sales. Act as backup when salespeople are travelling. Develop relationships with architects, consultants, mechanical engineers, dealers and representatives. Edit, prepare or coordinate preparation of AutoCAD shop drawings as required for each job. Work with manufacturing to determine delivery dates and coordinate shipment of manufactured products. Collaborate and support sales teams to understand customer requirements and promote the sale of proposal responses and industry-specific solutions. Develop, present and respond to proposals on specific customer requirements including industry specific solutions in a timely manner. Occasional travel as required to customer or vendor events. Coordinate project shipments and logistics. Knowledge And Skills Detail oriented with strong organizational and time management skills. Excellent oral and written communication skills in English. Ability to handle multiple tasks while working with minimum supervision in a fast-paced environment. Process oriented, reliable and flexible when dealing with a variety of tasks. Working knowledge and experience of HVAC and electrical is an asset. AutoCAD experience. Strong team player who interacts well with all levels of the organization. Skilled at using Office software. Education And Experience Post-secondary degree / certificate / diploma and/or related experience or training (preference given to business / engineering / mechanical and electrical streams). Previous customer service (inside sales) experience is an asset.

Ce que vous ferez

The role involves managing the day-to-day administration of project files, processing orders, and preparing technical quotes. It requires coordinating between sales, engineering, and manufacturing to ensure timely delivery of products.

Exigences

Candidates should have a post-secondary degree or diploma, preferably in business or engineering, and experience with AutoCAD. Strong communication skills and a background in HVAC or electrical systems are considered assets.

Compétences indiquées

• Gestion du temps · Souhaitée
• Project Coordination · Souhaitée
• Service à la clientèle · Souhaitée
• Microsoft Office · Souhaitée
• AutoCAD · Souhaitée
• Technical Support · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Project Coordination
• Customer Service
• Quoting
• AutoCAD
• HVAC Knowledge
• Electrical Knowledge
• Order Processing
• Proposal Development
• Time Management
• Microsoft Office
• Technical Support
• Logistics Coordination

Domaines d’emploi

• Customer Service & Support
• Manufacturing
• Engineering
• Administrative
• Logistics