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Résumé du poste

Lead end-to-end product design and project management initiatives by leveraging AI, Generative AI, and Microsoft Copilot to automate workflows and enhance user experiences. Collaborate with cross-functional teams to align product strategy with business goals, operational efficiency, and regulatory requirements.

Détails du poste

Inclusion without Exception Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes. Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. Job Description: Leverage emerging AI technologies, Generative AI solutions, and Microsoft Copilot capabilities to enhance design workflows, automate repetitive tasks, accelerate ideation, improve research synthesis, and deliver innovative user experiences. Drive the adoption of AI-powered product design practices, identifying opportunities to integrate intelligent experiences, predictive insights, automation, and conversational interfaces into products and business processes. Lead end-to-end product design initiatives, from discovery and concept development through execution, validation, implementation, and launch. Collaborate closely with researchers, product managers, engineers, data analysts, business stakeholders, and subject matter experts to understand user needs, technical constraints, and business objectives, translating insights into impactful product solutions. Partner with cross-functional teams to explore and implement Microsoft Copilot, AI Assistant, and automation solutions that improve business efficiency, customer experience, and operational effectiveness. Utilize Loan IQ platform knowledge to support product design, workflow optimization, user experience enhancements, and business process improvements within commercial lending operations. Drive product strategy by identifying opportunities, defining user experience vision, and aligning design outcomes with business goals, operational efficiency, regulatory requirements, and customer value. Create user flows, journey maps, wireframes, high-fidelity designs, prototypes, and detailed design specifications that effectively communicate concepts across teams. Advocate for user-centered design principles while balancing customer needs, technical feasibility, risk considerations, compliance requirements, and business priorities. Conduct and synthesize user research, usability testing, analytics, operational metrics, and customer feedback to inform design decisions and continuously improve experiences. Apply data analytics and data-driven decision-making techniques to identify trends, measure product performance, generate actionable insights, and recommend improvements. Collaborate with data teams to define KPIs, dashboards, reporting frameworks, and success metrics that measure customer experience, operational efficiency, and business outcomes. Contribute to and evolve design systems, interaction patterns, governance frameworks, accessibility standards, and best practices to ensure consistency and scalability across products. Provide leadership in project management, governance, risk management, and stakeholder engagement, ensuring successful delivery of initiatives within scope, budget, timeline, and quality expectations. Establish and maintain project governance structures, including status reporting, issue/risk management, decision tracking, change management, and executive communications. Support strategic planning, roadmap development, prioritization activities, and portfolio governance to align initiatives with organizational objectives. Facilitate workshops, design reviews, requirement sessions, governance forums, and cross-functional discussions to build alignment and drive decision-making. Stay current with industry trends, Artificial Intelligence, Generative AI, Microsoft Copilot innovations, Loan IQ enhancements, data analytics technologies, accessibility standards, and product design best practices. Ensure compliance with organizational policies, regulatory requirements, security standards, data governance practices, and accessibility guidelines throughout the product lifecycle. Drive continuous improvement initiatives by identifying process optimization opportunities, leveraging automation, AI capabilities, and analytics to improve team productivity and business outcomes. Salary Range - CA$ 100,000 - CA$ 120,000 Per Year TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion. Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources. Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

Ce que vous ferez

Lead end-to-end product design and project management initiatives by leveraging AI, Generative AI, and Microsoft Copilot to automate workflows and enhance user experiences. Collaborate with cross-functional teams to align product strategy with business goals, operational efficiency, and regulatory requirements.

Exigences

Requires expertise in AI-powered design practices, data-driven decision-making, and project governance. Experience with the Loan IQ platform and the ability to create detailed design specifications and user journey maps is essential.

Compétences indiquées

• Gestion de projet · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Project Management
• Generative AI
• Microsoft Copilot
• Data Analytics
• Product Design
• User Experience (UX)
• Loan IQ
• User Research
• Stakeholder Management
• Risk Management
• Governance
• Wireframing
• Prototyping
• KPI Definition
• Strategic Planning
• Change Management

Domaines d’emploi

• Technology
• Management & Leadership
• Data & Analytics
• Consulting
• Art & Design