Program Manager

“How do you live in the moment?” We are passionate about ‘Making Every Moment Matter’™. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass, and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for. The Programs Manager reports to the Executive Director and is responsible for planning, organizing, and implementing innovative programs, activities, and self-directed resources based on established standards, policies, and procedures, which will enrich or maintain the lifestyle of residents and promote the overall delivery of well-being. Wage Rate: The starting annual salary is $65,000 Vacancy: This is an existing vacancy. Responsibilities: Recruitment/ retention and performance management of Programs staff and volunteers Orientation and ongoing training and development of Programs staff and volunteers Modeling of emotion-based person-centered care living philosophy Adheres to human resources policies when recruiting and hiring new employees. Monitors payroll activities to ensure that wage grids, benefits, statutory holidays, vacations, lieu days are applied as per the collective agreements Monitors performance of programs staff, students, volunteers Ensures the Programs department is operating in compliance with the regulations within the Fixing Long Term Care Act 2021 and responds to any citation identified by the Ministry of Long-Term Care Develops and maintains departmental annual operating budget Ensures appropriate staffing patterns, effective utilization of staff and materials management Assists in the coordination of the Continuous Quality Improvement program and follows the Residents First Initiatives with Health Quality Ontario Assists with the evaluation of all resident programs and services for relevance, quality, and effectiveness Participates in and implements learning which develops one’s own emotional self-awareness and a person centered approach towards others Supports families, friends and supporters of people experiencing dementia, balancing this with the promotion of a person centered approach to individuals Understands the nature and meaning of quality indicators Other duties as assigned and or indicated in Job Task Inventory Qualifications: The qualifications needed to join our family are as follows: Must have at least one year of experience in a health care setting or relevant field and, (i) a post-secondary diploma, degree or certificate in recreation and leisure studies, gerontology, kinesiology, therapeutic recreation, gerontology or other related field from an Ontario post-secondary institution, or (ii) a post-secondary diploma, degree or certificate granted in another jurisdiction that, in the reasonable opinion of the licensee, is equivalent to the diploma, degree or certificate described in subclause (i). Demonstrated leadership and organizational skills, creativity and high motivation are a must. Knowledge of community resources and program development is an asset. Knowledge of computers and associated applications are required. CPR and First Aid qualifications To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction. To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk. Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements Two supervisory references required Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer. French speaking an asset What do we offer you? Competitive wages Employee benefits Employee perks Employee and Family Assistance Program Support for personal and professional growth We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted. As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies. We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.

The Program Manager is responsible for planning and implementing innovative activities and resources to enhance the well-being of residents. They also oversee the recruitment, training, and performance management of programs staff and volunteers while ensuring regulatory compliance.

Candidates must have at least one year of healthcare experience and a post-secondary diploma or degree in recreation, gerontology, kinesiology, or a related field. Required certifications include CPR, First Aid, a Vulnerable Sector Check, and proof of required vaccinations.

• Employee Benefits • Employee Perks • Employee And Family Assistance Program • Support For Personal And Professional Growth

• Premiers soinsSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Program Planning
• Staff Management
• Budgeting
• Performance Management
• Person-Centered Care
• Regulatory Compliance
• Recruitment
• Quality Improvement
• Leadership
• Organizational Skills
• Creativity
• Computer Literacy
• CPR
• First Aid
• Dementia Care
• French Language

• Healthcare
• Management & Leadership
• Social Services
• Sports & Recreation
• Education

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Postuler avant le

29 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level