Assistant Program Manager

WE’RE HIRING! Assistant Program Manager Special Services to Children & Families Regular Full Time Posting Date: Location: Wage: Hours of Work: Closing Date: August 17, 2026 Surrey, BC $34.72 per hour 35 hours per week August 28, 2026 Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early childhood to seniors. Our comprehensive range of programs and services relies on collaborative relationships with individuals, businesses, community groups and government bodies to create focused, effective and responsive resources for the community. POSITION OVERVIEW Bring your leadership and hands-on program experience to a role that helps children and youth with diverse abilities thrive. We’re looking for an organized and people-focused Assistant Program Manager to help lead our Special Services to Children & Families team in Surrey and Langley. If you’re passionate about supporting a strong staff team, building community connections, and making a tangible difference for children and families every day, we want to hear from you! Reporting to the Program Manager, the successful candidate will assist with the day-to-day operations of the program, including receiving MCFD referrals and CLBC preferencing, organizing staff caseloads, and meeting with clients and their guardians to introduce the program. This includes conducting case reviews, coaching staff, participating in hiring and interviews, training new employees, practicum students and volunteers, and assisting with timecards, expenses and reports. The role also involves liaising with funders and CLBC Analysts, submitting Service Level Reports, contributing to program development and the practice and procedure manual, and covering for the Program Manager during absences. The Assistant Program Manager is also qualified and able to perform front-line duties in group and one-to-one settings with children aged 6 to 18 who have a developmental disability, and uses a personal vehicle for business purposes. QUALIFICATIONS The ideal candidate holds a Bachelor’s degree in social services or a related field and has a minimum of one year of experience working with children with special needs, ideally including children with Autism and/or developmental disabilities. Experience supervising or leading a staff team is required, and experience in the non-profit sector is preferred. A valid BC driver’s licence with access to a reliable vehicle is required—this position requires a Class 4 licence—along with a current emergency First Aid certificate and a satisfactory driver’s abstract. The position follows a non-standard schedule operating from Tuesday to Saturday during the week. This individual brings well-developed interpersonal, counselling and communication skills, with particular strength in written reporting, along with strong organizational, time management and general management skills. Knowledge of group processes and facilitation techniques and a commitment to a problem-solving approach are essential, as is the ability to work independently, set priorities, manage multiple tasks and meet deadlines. Highly effective as part of a staff team, they are able to identify sensitive issues and maintain confidentiality, and can develop program-related reference and resource materials. This role requires the incumbent to undergo a Police Information Check (PIC), and a Vulnerable Sector Check by the Ministry of Justice. HOW TO APPLY If you are interested in this exciting opportunity, please submit your RESUME and COVER LETTER through the “APPLY” button. We thank all applicants for their interest in working with OCS. Due to the volume of applicants, only those qualified and shortlisted will be contacted. The land which we are on is the unceded territories of the Coast Salish peoples including Kwantlen, Katzie, Matsqui, Musqueam, Semiahmoo, Tsawwassen, Kwikwetlem and the Sto:lo Nations.

The Assistant Program Manager oversees daily operations, including staff supervision, caseload management, and client introductions. They also liaise with funders, contribute to program development, and provide direct support to children with developmental disabilities.

Candidates must hold a Bachelor's degree in social services and have at least one year of experience working with children with special needs. A valid Class 4 driver's licence, emergency First Aid certificate, and the ability to pass a Police Information Check are mandatory.

• Gestion du tempsSouhaitée
• Résolution de problèmesSouhaitée
• LeadershipSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Staff Supervision
• Case Management
• Program Development
• Communication
• Time Management
• Problem-solving
• Reporting
• Training
• Facilitation
• Interpersonal Skills
• Organizational Skills
• Conflict Resolution
• Confidentiality
• Mentoring
• Emergency First Aid
• Ability To Meet Deadlines
• Working With Children
• Autism Spectrum Disorders
• Management
• Social Work
• Developmental Disabilities
• Group Dynamics
• Problem Solving
• Operations
• Program Management
• Coaching
• Service Level
• Team Building
• Collaboration

• Social Services
• Management & Leadership
• Administrative
• Assistant Program Manager
• Program Coordinator
• Policy and Planning Managers
• Managers, All Other

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

35 heures par semaine