Senior Project Manager

Offre d’emploi originale

Lead end-to-end delivery of complex, high-volume retail and commercial projects across digital, print, and e-commerce channels. Manage integrated project plans, budgets, and cross-functional teams while optimizing production workflows and scalability.

Détails du poste

This job posting is for a current vacancy with our client. Our client, a leading content and creative production organization, is seeking a Senior Project Manager to join their Retail & Commercial Operations team. This opportunity is ideal for an experienced project management professional who thrives in fast-paced, high-volume retail, agency, e-commerce, or integrated content production environments. This is a hands-on project leadership role focused on owning complex, multidisciplinary projects from initial brief through final delivery. The successful candidate will build and manage integrated project plans, coordinate cross-functional teams, manage timelines, dependencies, risks, approvals, budgets, and client communication, while helping improve workflow visibility, efficiency, and scalability across the production environment. Key Responsibilities Lead end-to-end project delivery across complex, high-volume retail and commercial programs spanning digital, print, web, e-commerce, creative, photography, and content production. Translate client briefs and business requirements into detailed project plans, work breakdown structures, milestones, dependencies, owners, approval gates, and delivery schedules. Build and maintain integrated workback schedules aligned with final delivery and in-market dates. Coordinate multidisciplinary workstreams across creative, data, studio, production, digital, photography, quality assurance, and client teams. Manage multiple concurrent projects and proactively re-plan when priorities, scope, timelines, resources, or client requirements change. Identify critical paths, project risks, dependencies, bottlenecks, and potential delivery issues, escalating with clear impacts, options, and recommendations. Lead project kickoffs, status meetings, action reviews, and day-to-day delivery coordination while maintaining clear ownership of decisions, actions, and due dates. Serve as a primary day-to-day contact for project status, client inputs, decisions, approvals, and delivery requirements. Develop project estimates and monitor budgets, hours, purchase orders, scope changes, and forecast-to-complete throughout the project lifecycle. Identify out-of-scope requests and support change estimates, statements of work, and related client conversations. Partner closely with account leadership, production management, and functional teams to address resource requirements, capacity constraints, delivery risks, and recovery plans. Maintain accurate project information within designated project management and workflow platforms, ensuring strong data quality and visibility across teams. Identify opportunities to improve project workflows, standardize repeatable processes, and leverage automation and AI-assisted solutions to increase productivity and delivery efficiency. Support project close-outs, lessons learned, and continuous improvement across the Retail & Commercial Operations team. What They're Looking For 5+ years of project management experience within retail marketing, creative production, integrated agency services, e-commerce content, or a related environment. Demonstrated experience creating and managing integrated project plans connecting client requirements, internal workstreams, approvals, and final delivery dates. Experience managing complex, multidisciplinary projects with multiple concurrent workstreams and tight deadlines. Strong understanding of creative and content production workflows across digital, print, web, e-commerce, photography, and related channels. Hands-on experience managing project scope, schedules, dependencies, risks, approvals, estimates, budgets, and delivery requirements. Experience working directly with clients and senior stakeholders, providing clear project updates and managing expectations when priorities or requirements change. Strong experience with modern project management, workflow, collaboration, or production management platforms. Demonstrated ability to improve project processes, workflow visibility, delivery consistency, or operational efficiency. Strong technology orientation with an interest in workflow automation, AI, and emerging tools that can improve project delivery. Calm, proactive, highly organized, and solution-oriented approach with the confidence to hold internal teams and clients accountable to project requirements. Non-Negotiables 5+ years of relevant project management experience within retail marketing, creative production, an integrated advertising/creative agency, e-commerce content, or a comparable high-volume environment. Strong hands-on experience building and managing detailed integrated project plans, workback schedules, milestones, dependencies, owners, and approval requirements. Experience managing multiple concurrent projects and complex cross-functional workstreams in a fast-paced environment. Experience delivering projects across multiple channels, including digital, print, web, or e-commerce. Demonstrated ownership of project scope, timelines, risks, issues, approvals, and final delivery. Experience coordinating multidisciplinary creative, production, digital, studio, or content teams. Experience managing project estimates, budgets, hours, scope changes, or other project financial controls. Strong client and stakeholder communication skills with the ability to proactively identify risks and recommend solutions. Comfortable adopting modern project management technology and leveraging automation or AI to improve workflows and productivity. Comfortable working on-site in North York, Toronto. Nice to Have Experience supporting a large national retailer or other high-volume enterprise client. Experience within retail, shopper marketing, e-commerce, consumer goods, or high-volume content production. Experience with photography, digital asset management, product content, retail media, or automated content production workflows. Experience with ClickUp or comparable project management and workflow platforms. Experience implementing new project management processes, workflow technology, automation, or AI-assisted tools. Experience coordinating Canadian and offshore teams, external vendors, freelancers, or other distributed production resources. PMP, CAPM, Agile, or related project management certification. Experience helping transform or scale a project management or production operating model. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to connect exceptional talent with outstanding career opportunities.

Ce que vous ferez

Lead end-to-end delivery of complex, high-volume retail and commercial projects across digital, print, and e-commerce channels. Manage integrated project plans, budgets, and cross-functional teams while optimizing production workflows and scalability.

Exigences

Requires 5+ years of project management experience in retail marketing, creative production, or an agency environment. Must be proficient in managing multidisciplinary workstreams and comfortable using modern project management technology and AI tools.

Compétences indiquées

• Assurance qualité · Souhaitée
• Risk Management · Souhaitée
• Gestion de projet · Souhaitée
• Client Relationship Management · Souhaitée
• Cross-Functional Coordination · Souhaitée
• Workflow Automation · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Project Management
• Integrated Project Planning
• Budget Management
• Stakeholder Communication
• Creative Production Workflow
• Risk Management
• Resource Planning
• Workflow Automation
• Client Relationship Management
• Scope Management
• Cross-functional Coordination
• E-commerce Content Production
• Digital Asset Management
• Work Breakdown Structure
• Timeline Management
• Quality Assurance

Domaines d’emploi

• Management & Leadership
• Creative & Media
• Marketing
• Retail
• Consulting