Project Coordinator

Summary of Duties and Responsibilities The key functions of the STC Project Coordinator role are the coordination and management of electronic security installation projects. The Installation Coordinator also manages various stages of the installation process from order visibility to on-time delivery to installation to order closure. These business activities include interfacing directly with customers, coordinating project implementation deliverables from start to finish in coordination with the Regional Installation Manager, Project Managers and/or Director Installation Operations Canada, interfacing with internal technician resources and subcontractors, establishing and meeting installation project schedules, ordering parts as needed, and driving customer satisfaction. The Installation Coordinator reports to the District Installation Manager. MAJOR DUTIES AND RESPONSIBILITIES * Scheduling of Installation Technicians to ensure jobs are prioritized to meet requires customer completion dates with District Install Manager and Project Manager support. * Drive installation process for all orders assigned from start to finish, working in close alignment with Project Managers and field leadership * Coordination with PMs specific to subcontractors schedules, including the tracking of arrivals and departures to/from customer sites. * Review all new orders assigned for Customer Contact Information, Scope of Work, and Traditional/TIS allowances. * Works closely as the primary customer contact to obtain good Customer Completion Dates (CCD) and determine accurate Projected Start Dates (PSD) when assigned this role by the District Install Manager. * Maintain Electronic Installation Folders for all assigned orders. * Manage changes to PSD and Project Scope inclusive of accessing impact of changes on triggering product to manufacturing, releasing through transportation, and assuring resources are scheduled. * Own equipment related tasks specific to submitting approved schedule ordering, equipment tracking, process RMAs, and contacting vendor(s) to obtain service invoices. * Review and submit subcontractor POs for approval and to Accounts Payable. After each project is complete, clean up MOR, process signed CFIN in Solomon and closing out tasks/reports. * Create and document action items and notes in Solomon and escalate as needed when action items are not met. * Maintain installation schedule using Solomon or other company scheduling tools/systems for assigned orders. * Assist in follow up with labor force via phone, e-mail, etc. on Customer expectations to meet PSD and CCD dates through script format. * Manage small to medium scale sized projects. * Other duties as assigned. JOB REQUIREMENTS (KNOWLEDGE, EXPERIENCE, SKILLS AND ABILITIES): * Requires a minimum of 1-3 years of experience in operations scheduling, operations support and/or project coordination. * Ability to demonstrate and possess a working knowledge of the installation processes and systems, including an understanding of the overall order to cash process. These areas should include, but are not limited to: 1. Product and service offerings and deliverables; 1. Basic understanding of general construction management/coordination requirements (and general construction license and permit requirements is helpful). * Must be a leader with the ability to communicate effectively (oral/written), interact well with internal and external customers, and practice good problem solving skills. * Must be proficient in the use of Excel, Word, Outlook, PowerPoint and other computer systems, as well as database management and project management system input and maintenance. * Must be detail-oriented and organized with the ability to multi-task * Must have effective written and verbal communication skills as well as a an ability to effectively communicate with customers as needed Benefits: * Full Benefits as of Day 1 * Retirement Plans as of Day 1 * Short Term and Long Term Disability * Paid vacation, holiday * Educational Assistance * Company Training Program * Exceptional growth opportunities Securitas Electronic Security is an Affirmative Action/Equal Opportunity

Coordinate and manage electronic security installation projects from order visibility to closure. Interface with customers, technicians, and subcontractors to ensure on-time delivery and high customer satisfaction.

Requires 1-3 years of experience in operations scheduling or project coordination with a working knowledge of installation processes. Proficiency in Microsoft Office and strong communication skills are essential.

• Full Benefits • Retirement Plans • Short Term Disability • Long Term Disability • Paid Vacation • Paid Holiday • Educational Assistance • Company Training Program • Growth Opportunities

• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Project Coordination
• Operations Scheduling
• Customer Relationship Management
• Resource Management
• Budget Tracking
• Vendor Management
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Database Management
• Problem Solving
• Multi-tasking
• Written Communication
• Verbal Communication
• Construction Coordination
• Project Schedules
• Project Scoping
• Service Offerings
• Order To Cash Process
• Accounts Payable
• Construction
• Management
• Customer Service
• Communication
• Construction Management
• Leadership
• Invoicing
• Project Management Software
• Project Management
• Multitasking
• Operations
• Subcontracting
• Verbal Communication Skills
• Scheduling
• Coordinating
• Detail Oriented

• Security & Safety
• Management & Leadership
• Construction
• Administrative
• Logistics
• Project Coordinator
• Statistical, Mathematical and Related Associate Professionals
• Project Management Specialists

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine