Job description:

A Day in the Life of an Account Manager at Esri Canada: Develop and execute account plans for an assigned portfolio of customer accounts to achieve individual sales quota and revenue objectives. Independently manage customer relationships, building a solid understanding of customer business priorities, decision‑making structures, and needs. Proactively generate new sales opportunities through outbound prospecting, social selling, networking, and targeted account outreach to build and advance a qualified sales pipeline. Exercise judgment and discretion in responding to complex customer requirements and sales situations within an established framework of accountability. Act as the primary sales point of contact for assigned accounts, coordinating internal resources to support customer objectives. Lead responses to RFPs, proposals, and customer requests, coordinating contributions from Sales, Customer Success, Professional Services, and other internal teams as required. Communicate solution value clearly and effectively, tailoring messaging to customer audiences and decision‑makers. Maintain accurate pipeline, forecasting, and account information in Salesforce to support sales planning and performance management. What you bring to the team: Post‑secondary degree or diploma in GIS, Geography, Business, or a related field. An equivalent combination of education and relevant experience may be considered. Minimum 5 years of experience in sales, account management, or a customer‑facing role involving solution‑based selling. Demonstrated experience managing customer accounts and closing sales opportunities. Experience selling technology, software, or GIS‑related solutions is an asset. Demonstrated ability to independently manage customer relationships and sales outcomes. Proven experience translating customer business needs into solution‑based recommendations. Demonstrated communication and presentation skills across a range of customer audiences. Proven negotiation skills and ability to influence customer decision‑making. Demonstrated organizational, forecasting, and time‑management skills. Proven ability to collaborate effectively across Sales, Customer Success, and Professional Services teams. Demonstrated ability to use Salesforce or similar CRM tools effectively to manage pipeline, forecasting, and account activity. Bilingual proficiency (English / French) is considered an asset. Experience in Land Management, Permitting, Asset Management Systems, Public Safety and / or Government Transportation Fluency in English is essential, as this role requires regular client communication and support in English-speaking regions

We offer:

What Esri Canada offers you: We prioritize our employees’ well-being and work-life balance. Our benefits include: Work from Home or hybrid work Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including: 3 weeks of paid annual vacation, increasing with years of service 50 hours of Paid-Time Off (PTO) for personal needs 32 hours of Summer Days Winter holiday office closure Comprehensive health benefits plan RRSP match increasing with years of service Training and development programs for professional growth Company perks including discounts on gym memberships, technology purchases and more. Company-sponsored events and social activities Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.