Senior Operations Coordinator

Vacancy Status: New Vacant Position

Position Type: Full-Time

Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

The Senior Operations Coordinator is responsible for supporting the various operating divisions at the White Oak Centre for Social Enterprise and the Environment. This role assists in developing and maintaining standardized administrative processes across departments, including Health & Safety, accounting support, audit activities, inventory and supply management, operational reporting, process improvement initiatives, and regulatory compliance.

If you have a passion for organization, process improvement, operations support, and making a difference in your community – come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. Grow your career, skills, and reach your full potential.

About Us

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Mission To strengthen people and communities through the power of work.

Vision Everyone working and thriving in inclusive, sustainable communities.

Values Mission-Driven Impact: Focusing on results that strengthen people and communities.

Inclusion: Embracing diversity and creating spaces where everyone belongs

Dignity: Treating every person with respect and humanity.

Compassion: Leading with empathy, care and understanding.

Resilience: Embracing change as an opportunity to evolve, adapt, innovate and thrive.

Accountability: Taking ownership of our actions and commitments.

Why You Will Love Goodwill

 We have an amazing team and workplace: 

• Diverse, inclusive, and dynamic culture.        
• Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
• Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
• Mission-driven organization committed to the Power of Work. 
• Environmentally committed to meeting our goal of zero waste on planet earth. 
• Respectful, fun, and supportive team and leadership.
• Accredited through CARF International.

Competitive Compensation Package includes:  

• Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
• Registered Pension Plan opportunity for various roles. 
• Employee discount at retail locations.  

Exciting career training and coaching:

• Equitable access to skills training & coaching, scholarships, and educational credentials.  

Supportive Life and Work Opportunities:

• Individual personal and professional development support with Life Coach & Employee Assistance Program. 
• Work-life balance with scheduling flexibility.   

What You Will Do  

• Oversee inventory management, receiving, and shipping of retail supplies to stores.
• Maintain stock of commonly used supplies for departments across the White Oak Centre.
• Coordinate purchasing of supplies, equipment, and training materials.
• Complete year-end inventory balancing and support accounting and audit activities.
• Provide operational reporting, data entry, and administrative support for multiple departments.
• Identify operational deficiencies through audits, reports, and financial reviews.
• Collaborate with departments to standardize processes and administrative practices.
• Support Health & Safety programs, inspections, audits, and compliance activities.
• Record safety documentation, incident reports, and regulatory requirements.
• Coordinate safety tours, drills, meetings, postings, and reporting requirements.
• Track corrective actions and support audit readiness across departments.
• Serve as the site representative for reception, visitors, phone systems, and office coordination.
• Design, document, and implement Standard Operating Procedures (SOPs).
• Lead process improvement initiatives related to receiving, inventory flow, dock operations, and safety workflows.
• Attend meetings and training sessions as required.
• Follow Goodwill’s policies and Health & Safety guidelines.
• Perform additional duties in support of various operating divisions as assigned.

What We Are Looking For

• Strong technical skills with Microsoft Office Suite including Word, Excel, PowerPoint, and SharePoint.
• Ability to learn and navigate multiple software platforms and web-based tools.
• Excellent organizational and administrative skills.
• Strong communication and interpersonal skills.
• Presentation and facilitation skills.
• Experience maintaining databases, spreadsheets, and generating reports.
• Strong problem-solving and process improvement abilities.
• Ability to coordinate multiple priorities across different departments.
• Experience working with Health & Safety policies, procedures, and legislative requirements.
• Experience purchasing supplies and equipment.
• Experience supporting accounting functions and operational reporting.
• Ability to work a flexible schedule based on departmental requirements.
• Ability to push, pull, and lift up to 20 kg.
• Valid driver's license, reliable vehicle, and appropriate insurance.
• Acceptable Criminal Reference Check.
• Minimum 2 years of experience in an operational support role providing accurate and timely operational reporting.
• Experience with Health & Safety administration and compliance requirements.
• Experience with purchasing and inventory processes.
• Experience supporting accounting-related functions.
• Post-secondary education is considered an asset.

Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

We use automated AI resume screening tools to help assess applications. Final interview selection is made by human staff.

APPLICATION DEADLINE: July 20, 2026