Senior Project and Program Manager
Toronto, Ontario, CA
Niveau senior
Temps plein
About the role
- Responsible for resources to deliver complex and large strategic programs. Builds effective relationships with global stakeholders and government/governance bodies
- Lead and guide a team of experienced professionals, encouraging career development opportunities
- Ensure adherence to global operational standards
- Collaborate with metro leads, directors, and non-operations subject matter authorities on standard processes, projects, and metro-related issues
- Lead sophisticated projects, including budget and scope determination, and delegate tasks to the team
- Coordinate multi-departmental project teams for efficient execution
- Supervise vendor procurement activities and rigorously adhere to Equinix’s standards, critical metrics, and service level agreements
- Build, review, and submit the metro’s annual opex, capex, and headcount budgets
- Approve recommendations and pricing with local suppliers, maintaining servicing records for infrastructure maintenance
- Review and approve proposals for data center infrastructure improvements
- Possess sophisticated knowledge in various technical areas related to Data Center operations
- Apply knowledge to implement new procedures and optimize operations
- Demonstrate proficiency in Windows, Outlook, Excel, PowerPoint, Word, and Visio software tools
- Be responsible for capacity management across multiple sites
- Lead and document all maintenance activities for data center equipment and ensure compliance with standards, making recommendations where appropriate
- Supervise the takeover of new builds and building infrastructure, contributing to the design team where possible
- Approve all Maintenance Operation Protocol (MOP) scripts and permits
- Optimally communicate and coordinate activities and on-site staff during sophisticated or severe customer-impacting incidents
- Acquire vital approvals for incident resolution, ensuring customer satisfaction and operational excellence- +5 years of demonstrated management ability in multiple facilities
- +10 years of proven track record in critical facilities operations
- HS Diploma or equivalent; Bachelor’s degree preferred
- Managing Successful Programs Foundation certification is preferred